General Care Instructions


For an Estimate or Measure Appt
Call: (503)650-6373 or
Email: glass@dtglassinc.com

Glass

Squeegee the glass after every use with a plastic or rubber-edged squeegee. Do not use metal squeegees or razor blades, as these items can scratch the glass. Use a clean, soft, microfiber cloth or paper towels any time you are cleaning or drying the glass. Don’t wipe shower glass with a cloth than has been used to clean other surfaces, or you may pick up grout or other debris that has the potential to scratch your glass.

Avoid the following types of cleaning products or applicators (for both the glass and the hardware):

  • Abrasive or soft abrasive powders and liquid

  • Cleaners containing ammonia

  • Bleach or bleach based cleaners

  • Steel or Teflon pads

  • Do not use bristle brushes

Shower glass is tempered as a safety precaution. Tempered glass is sometimes called safety glass because it breaks into small, less dangerous pieces. The tempering process also makes glass stronger and less susceptible to breaking in the first place. However, glass is still vulnerable to breakage, particularly if it’s hit on an edge. To avoid breakage, keep the glass from coming into contact with other items in the room and watch for any shifts in the door or panel that might close up the gaps between pieces of glass and allow them to make contact. Call us to adjust your shower glass if the door is coming in contact with a panel or if gaps are closing up. This service is covered under warranty for life.

Hardware

Avoid the following when cleaning your hardware:

  • Glass or lime scale cleaners

  • Alkaline and phosphoric acid-based cleaners

  • Drywall spackle and tile grout.

You can permanently damage the metal’s finish if improper cleaning compounds are applied.

Do not over-scrub at risk of ruining the electroplated or powder-coated finish.


Servicing

It’s normal for your shower hardware to need a slight adjustment during the weeks, months or even years following installation. If your shower needs an adjustment—your door is slipping in the hinges, the door is hitting the panel, or the door is no longer sitting correctly in the space—please feel free to call our office at 503-650-6373 to schedule a service.

The silicone sealant applied to the seams of your shower is a maintenance item that has a typical lifespan of 3 to 5 years, so it may need replacing in the distant future. Handyman services and general contractors perform this type of maintenance work.


Water Protection

DT Glass showers are installed with the smallest gaps in the industry to provide you with the best level of water protection. Glass shower enclosures, especially frameless enclosures, are used to provide an effective water shield, not a watertight barrier. You may experience a small amount of water leakage during use. If water leakage is excessive, we may be able to apply additional seals to minimize leaks.